What it does
Connect Handover to 6,000+ apps via Zapier
Trigger report generation automatically when tickets are created or updated in any PSA
Works with Autotask, Datto, Freshservice, Jira, and any other Zapier-connected tool
Generated outputs pushed back to your PSA automatically
Schedule reports or trigger them on demand
How it works
1
Connect your PSA to Zapier as the trigger
Choose your PSA or project tool in Zapier and fire the Zap whenever tickets are created or updated.
2
Add Handover as the action
Add Handover as a Zap step so each ticket update can kick off a new Handover generation run.
3
Map your ticket fields to Handover
Map subject, description, status, and client fields from your tool into Handover so reports match your workflow.
4
Reports generate automatically every time a ticket is updated
Handover generates outputs on each qualifying update—schedule batch runs or trigger on demand from your Zap.
Supported tools
Works with any Zapier-connected tool
Autotask
Datto
Freshservice
Jira Service Management
Zendesk
Monday.com