Different tools, different outcomes
Rewst is a powerful automation platform for MSPs: connect systems, trigger workflows, and orchestrate repetitive operational tasks across your stack. It is built for automation engineers who design and maintain flows.
Handover is purpose-built MSP automation reporting. A managed service provider connects HaloPSA or ConnectWise, and Handover turns live ticket and project data into client-ready narrative reports — on demand or on a schedule.
You would not replace Rewst with Handover for onboarding a new user. You would not replace Handover with Rewst for weekly client reporting without building custom workflows per client.
Comparison table
| Feature | Handover | Rewst |
|---|---|---|
| Primary purpose | Client reporting & QBR packs | Workflow & process automation |
| PSA-native reporting | ✓ | Requires custom workflows |
| AI-written client narratives | ✓ | ✗ |
| Scheduled client reports | ✓ | Build yourself |
| Time to first client report | Under 5 minutes | Days (workflow design) |
| Push notes back to PSA | ✓ | Possible via automation |
| Best for | PMs & service delivery leads | Automation engineers |
When to choose Handover
Reporting is the bottleneck
If PMs still write weekly client emails by hand, Handover delivers MSP reporting automation out of the box — including AI summaries, risk flags, and PSA push-back.
You want results in minutes
UK MSPs typically generate their first report the same day they sign up. Compare pricing or book a demo.
Frequently asked questions
Is Handover a Rewst alternative?
Handover is a Rewst alternative for reporting specifically — not for general MSP automation. If you need client-ready weekly reports from PSA data, Handover is faster than building and maintaining Rewst workflows for each client.
Rewst vs Handover — can I use both?
Yes. Many MSPs use Rewst for provisioning, onboarding, and internal automations while Handover handles client-facing reporting. They solve different problems.
What is MSP automation reporting?
MSP automation reporting means generating consistent client updates from live PSA tickets and projects on a schedule — without manual writing. Handover specialises in that outcome; Rewst specialises in automating arbitrary processes.
Who is Handover built for?
Service delivery managers and PMs at UK MSPs (and APAC teams on ConnectWise) who need reliable weekly client communication, not engineers maintaining complex workflow graphs.