Value Receipts™

When IT works, nobody notices. Show them anyway.

Your clients pay every month for work they never see. A Value Receipt puts that work in front of the person who renews: what you resolved, how quickly, and what is still in progress, on one page, every month.

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What your client receives

An example with an invented client, in your branding.

Your MSPService summary, September 2026

Westfield Manufacturing

We resolved 38 requests for Westfield Manufacturing in September 2026, including 4 urgent issues.

Requests resolved: 38; Including 4 urgent issues
Time spent on your requests: 27.5 hours
Typical first response: 48 min; Faster than recent months, down from 1.6 hr
Typical time to resolve: 6.5 hr; In line with recent months
People in your team we helped: 17
Raised outside office hours: 5

2 requests were still in progress at the end of the month. We will keep you updated on each one.

Every number comes from your PSA

Value Receipts are built from the tickets your team already logs in HaloPSA or ConnectWise Manage: requests resolved, urgent issues handled, response and resolution times, time spent, and what is still open. Nothing is estimated, and nothing is written by AI. Each month is compared with the three before it, so improvements show up and slips are not hidden.

Time spent only appears when your team logs time on most tickets. Contract values, margins and internal targets never appear on a receipt.

Set it once for each client

Send a receipt by hand, copy it into your own email, or print it to PDF for a review meeting. Or turn on monthly sending: last month's receipt goes to the client's decision-maker early each month, under your company name, and replies come straight back to you.

Part of the loop

Revenue at Risk tells you which clients are drifting. Save Plays tell you what to do. Value Receipts make sure the people who renew can see what you deliver, every month, before price becomes the only thing they compare.