For MSP owners and directors

Your recurring revenue is only as safe as the clients you are not watching.

Once you have more clients than you can personally keep an eye on, the ones that leave are rarely the ones shouting. Handover reads your PSA and shows you which clients are slipping, what they are worth, and what to do about it.

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Read-only. Results in about a minute.

The Monday Brief

Morning Sam,

Here is your week, most valuable first. Three things need you.

Revenue at Risk

£100,800/yr

Renewing in 90 days

£64,200/yr

Saved Revenue

£38,400/yr

1. Carter & Lowe Solicitors · £31,200 a year
Ticket activity dropped
Re-engage a quiet client
2. Westfield Manufacturing · £46,800 a year
First response time changed
Reset response times
3. Ashby Primary Trust · £22,800 a year
Contract ends in 58 days on a thin margin
Send the price-rise letter

Why good MSPs still lose clients

Your clients pay every month for work they never see. When IT works, nothing happens, so the value you deliver fades from view while the invoice stays the same. At renewal they weigh a visible cost against invisible value, and price wins.

The warning signs are usually in your PSA months before: responses slowing, a backlog building, a busy client going quiet. But nobody has time to watch every account, so the signs are found after the client has already decided.

How Handover works for you

Revenue at Risk™
Every client whose service or relationship has changed against its own history, ranked by the annual revenue it holds. One number for the Monday meeting.
Churn Replay™
Handover rewinds your PSA to before each client you lost and shows whether it would have warned you, and how early. Proof on your own data before you pay.
Save Plays™
Every flag comes with the steps to take and an email to the client's decision-maker. Your account managers know exactly what to do.
Saved Revenue
When a flagged client recovers after someone acts, its annual value is counted. The return on Handover, in your numbers.

Then prove your value to the people who renew

Service reviews, QBR packs and a white-labelled client portal put the work your team does in front of the decision-maker, built from the same PSA data and sent on a schedule. See service reviews and QBRs.

The business case

Handover is £499 a month, or £4,990 a year, with everything included. If it helps you keep one client you would otherwise have lost, it has paid for itself several times over. The free scan shows your Revenue at Risk and replays the clients you lost in the last 12 months before you spend anything.

Works with the PSA you already use

Read-only connections to HaloPSA and ConnectWise Manage. No migration, no consultants, nothing to install.

Run your free scan