Solutions · Project Managers

The status update is not your job. Delivering the project is.

Handover automates client-facing project reporting from HaloPSA and ConnectWise so project managers can focus on delivery, not document formatting.

Start your free trial

MSP project managers constantly split time between managing delivery and writing status updates. The second task should not consume your week when the underlying data is already in your PSA.

Handover automates client-facing updates so you can spend your time managing scope, dependencies, milestones, and risk.

What project managers use Handover for

  • Weekly Project Status Reports: generate complete client-facing updates from live task and milestone data in 30 seconds.
  • Scheduled Automated Updates: weekly project reports sent automatically with zero manual drafting.
  • Project Health Dashboard: RAG visibility based on completion rates, overdue work, and open risks.
  • Push Notes Back to PSA: sync report summaries into HaloPSA or ConnectWise project records.

The problem with manual project reporting

Manual updates are slow and inconsistent. Style, tone, quality, and timeliness vary by person and by week. Clients feel uncertainty when reporting quality changes.

Handover standardises report quality across your entire PM team so every client receives consistent, professional communication in the same clear format.

Built for how MSP projects actually work

Generic project tools assume software engineering workflows. Handover is purpose-built for MSP delivery models and PSA project structures, so the generated updates align with real managed service operations.

What you stop doing

  • Writing weekly status emails from scratch
  • Reformatting task data into client language
  • Chasing updates manually for reports
  • Catching up on late reporting outside business hours

What you start doing

  • Leading client calls with context already shared
  • Focusing on delivery work that needs your expertise
  • Managing more projects with the same team capacity
  • Raising communication consistency across your MSP

Works with your PSA out of the box

Connect HaloPSA or ConnectWise in minutes with no setup project. Select projects, generate your report, and send today.

Start your free trial at gethandover.uk

Features that power this

Automated Reports · Push Notes to PSA · Delivery Health Dashboard

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